#update#
在皇後情報局發出文章
【郁悶!在Golden Village看一場電影被bed bug咬成這樣!】
後5小時
Golden Village與皇後情報局溝通
並正式發布處理稿
原文如下:
“Golden Village is committed to delivering the ultimate movie-going experience for all its customers, and that includes ensuring all our cinemas are well-maintained. We take customers’ feedback seriously and ensure they are addressed.
Following the customer’s email on 21 December, we immediately blocked out the affected seats and activated the pest control unit to conduct a thorough investigation. While their report showed there was no evidence of bed bugs, we have since proceeded to disinfect the affected theatre again as a preventive measure. Following the report, we responded to the customer via email on 26 December to apologise to her and her fiancé on the matter and check on their well-being, and to also update them on our findings.
Golden Village takes the hygiene of its cinemas seriously and has stringent cleaning processes in place. Pest control checks are conducted regularly at all cinemas. We have always worked closely with our pest control unit and will continue to do so to see how we can improve on our cleaning processes.”
希望GV可以通過本次事件積極更正現有問題
爲觀衆朋友們提供更好的服務喔!
以下爲新加坡皇後情報局
【郁悶!在Golden Village看一場電影被bed bug咬成這樣!】
原文
看了這則新聞後你可能要避開位于Plaza Singapura的GV電影院了
Jeanette Tan的一篇Facebook Post引起軒然大波
原本跟未婚夫開開心心去看葉問4
結果超郁悶!
被Bed Bug咬了超多大包!
photo credit: Jeanette Tan Facebook
更令人不愉快的是
Golden Village並沒有及時回複/處理本事件
Jeanette憤而向社交媒體爆料
貼文發出後
短短一周時間內收到了超過600次轉發
結果一時激起千尺浪
沒想到他們並不是唯一的一個遇到同樣情況的人!
衆多讀者表示自己在GV 看完戲後也有相同症狀
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