Haier Biomedical Assists the Nucleic Acid Testing at Singapore Airports
As the prevention for COVID-19 pandemic at Singapore airports keeps improving, the demand for rapid nucleic acid testing also increases. Informed about the situation and concerned by the operational needs of front-line customs personnel, Haier Biomedical’s forward thinking team considered the immediate needs and the flexibility requirements for the deployment of equipment for the protection of the working environment, personnel and samples, and quickly provided customized solutions. Two HR1200-IIA2-D biological safety cabinets were immediately provided for the customer to conduct the tests.
In the three-month trial, Haier Biomedical always placed the customer needs first and actively communicated with the customer to provide them with the best service experience. Haier Biomedical cooperated fully and efficiently in response to the customer’s upgrade and replacement to the HR1800-IIA2-X, which has a larger capacity. Given that this model has never been sold overseas before and urgent delivery was required, Haier Biomedical’s various departments cooperated closely, responded flexibly, and finally delivered the products on time.
The HR1800-IIA2-X biological safety cabinet has been highly recognized by the customer for its safe, secure and reliable filter performance, and it has been put into immediate use. Because of the trust in Haier Biomedical’s superior service and high-quality products, the customer has added another order of one HR1800-IIA2-X and a follow-up order to procure 50 units recently.
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With a professional service attitude, superior product quality with flexible and personalized solutions, Haier Biomedical has won the trust and recognition of customers and helped Singapore in the fight against the pandemic.
海爾生物醫療助力新加坡機場核酸檢測
隨著新加坡機場防控力度不斷加強，快速核酸檢測的需求也不斷增加。海爾生物醫療獲悉該情況後，以海關一線人員的操作需求爲導向，充分考慮了設備的靈活部署和對環境、人員和樣品的安全保護，迅速提供了定制化解決方案，並第一時間提供兩台HR1200-IIA2-D生物安全櫃供客戶測試。
在爲期三個月的測試中，海爾生物醫療始終將客戶需求放在第一位，積極溝通合作，爲客戶提供最佳服務體驗。針對客戶改用容量更大的HR1800-IIA2-X的升級需求，海爾生物醫療全力高效配合。鑒于該型號之前從未在海外銷售，同時又需要緊急交貨，海爾生物醫療各節點緊密配合，靈活應對，最終順利按時交付。
HR1800-IIA2-X安全櫃憑借其安全可靠的過濾器性能獲得了客戶的高度認可，目前已投入使用。出于對海爾生物醫療卓越服務和産品質量的信任，客戶近期又追加一台訂單和後續50台需求。
憑借專業的服務態度、過硬的産品質量和靈活的個性化解決方案，海爾生物醫療贏得了客戶的信任和認可，助力新加坡抗疫。