(八打靈再也10日訊)馬來西亞全真健身中心(True Fitness Malaysia)宣布,由於面對財務問題無法繼續營業,全國分行即日起關閉。
與此同時,馬來西亞全真健身中心於今日發出的聲明中,也指它已為會員尋求另一替代方案,並安排他們轉介到氣健身中心(CHI Fitness)。
轉介到氣健身中心
「現有會員可以繼續以舊會員身份到新中心進行健身、個人培訓課程及使用該中心的健身器材。」
「除了北馬分行、吉隆坡孟沙、孟沙南城Nexus廣場之外,所有True Fitness中心的會員都可以任意選擇國內任何一間CHI Fitness分行。」
在感謝會員到True Fitness支持的同時,聲明表示,該企業因這幾年來市場上的變化挑戰,導致在經濟上無法承擔,難以繼續營業。
「True Fitness希望會員保持冷靜也不必擔憂,因為該中心已與CHI Fitness達成共識,已為會員們做出新安排。」
「我們已經為會員購買新的會員資格,有效期為24個月,即從今年7月3日開始,會員屆時可以上網兌換。我們會於較後時公布兌換詳情與日期」
無法退還現金
True Fitness在聲明中表示,無法退還現金給已繳費購買配套的會員。
「所有兌換健身配套的條款都由True Fitness設定,一切客戶服務查詢可以聯繫[email protected];不過,該中心的服務熱線並不由CHI Fitness中心負責。」
True Fitness在聲明中向所有受影響的會員致歉,並指若有更多消息,將會通知會員。
另外,馬來西亞全真健身中心管理層早前也在官網宣布全國分行即日起關閉的消息,但有關網站及官方臉書專頁如今已不存在。
轉載自:光明日報
馬泰健身中心倒閉.獅城True Fitness:不受影響
(新加坡10日訊)新加坡知名健身中心True Fitness在泰國和馬來西亞的業務過去兩天相繼倒閉,有會員甚至決定採取法律行動,集團的發言人澄清新加坡業務不受影響。
《新明日報》報道,T r u eFitness於2004年在新加坡創辦,是亞洲區的知名健身業集團。根據泰國媒體報道,集團在泰國有3間健身房,一間在去年11月無預警關閉,另外兩間則在上周和前天相繼面對同樣命運。
據報道,許多泰國會員都是到了健身房後,才發現中心無預警關閉,並打算採取法律行動。
此外,根據True Fitness的馬來西亞網站,當地的健身房和按摩中心也於今天正式結束營業。
集團在新加坡有10家中心,會員人數高達4萬7000名。集團發言人告訴《海峽時報》,新加坡業務不受影響。
「泰國的業務過去幾年面臨不少挑戰。儘管公司嘗試通過不同方式拯救生意,但卻無法得到業主和債權人的通融,因此只好結束業務。」
其實,集團不久前才剛宣布中國有投資方注資3670萬美金,擴展在中國和台灣的業務。發言人表示,中國的擴充計劃將如常進行。
會員感擔心
對健身中心在海外倒閉一事,有會員表示擔心。
加入True Fitness會員已有兩年多的吳先生(28歲,業務員)告訴《新明日報》,去年7月才剛發生California Fitness無預警收盤的事件,難免會擔心歷史重演。
「當時也同樣是香港的California Fitness健身房先關閉,本地的代表則說不受影響,可是一個月後就跟著無預警倒了。此外,我在剛在3個月前簽了3年配套,還了2000多元(約6160令吉),因此感到擔心。」
另一名會員鄒先生(33歲,公務員)則認為,True Fitness幾天前才在菜市一帶開設新的健身中心,因此倒閉的可能性較低。
「我還有兩年的配套未使用,若真的忽然關閉,恐損失約1500元(約4600令吉)。」
文章來源:星洲日報.2017.06.10
員工稱欠薪4個月 要向勞工局投訴
(吉隆坡11日訊)本地知名健身中心True Fitness驚傳全線關閉,一名相信是該健身中心的教練在個人面子書控訴,該中心沒有支付員工薪水長達4個月,並聲稱本週二會到勞工局投訴。
這名「David Thoong」面子書用戶撰文說,True Fitness全體職員都努力為公司工作,但該公司則選擇一個不道德和不負責任方式關閉該中心,這對於依靠薪水支撐家庭開銷的一群人是不公平的。
他說,如今一些有家庭的員工,其孩子也必須跟隨父母受苦,即使沒有家庭負擔,也需要依靠薪水支付日常開銷。
「True Fitness的不負責任,不只對我們造成負面影響,甚至對我們的家庭或孩子也一樣。」
「David Thoong」說,希望撰文能夠獲得大家轉載,並希望從中能夠向所有人士告知,True Fitness為了拓展新加坡和中國分行,而使用可怕的方式「打搶」職員的薪水。
他說,這也顯示該中心是多麼不人道,因該中心向媒體宣稱開拓業務,但背後則不知道真正發生了什麼事,現在甚至在沒有通知會員和職員下,不負責任地關閉健身中心。
他深信報應會懲罰他們,但True Fitness現任或前職員,都希望能夠為了獲得自己應有的,而繼續奮鬥下去。同時,也希望全世界能夠聽見他們的心聲。
True Fitness winds up Malaysia ops
KUALA LUMPUR, June 11 — Singaporean fitness chain True Fitness has announced the closure of all its gym and spa facilities in Malaysia.
The firm ceased its operations in Thailand a day earlier.
「The past few years have proved challenging, and unfortunately, the businesses are no longer financially viable due to evolving market conditions,」 True Fitness said in a statement in its website yesterday.
True Fitness said it will not refund customers with new or existing memberships, and that arrangements have been made with Chi Fitness to serve as an alternate gym for affected customers.
Affected True Fitness customers will be allowed to use Chi Fitness facilities other than those in Bangsar, Bangsar South (Nexus) and the Northern Clubs.
「The validity of these redemptions for membership months and personal training will be for 24 months from July 3 or until all membership months and personal training sessions have been utilised,」 the chain said.
However, True Fitness is still looking for a solution for True Spa customers.
The True Group, established in Singapore in 2004, had since expanded to Malaysia, Thailand, Taiwan and China. Its website boasts of having more than 200,000 members in total.
Concern over True Fitness foreign closures
S’poreans worry as True Group shuts outlets in Thailand, Malaysia; no problem here, says chain
Even as Singapore-owned True Group fitness and wellness chain announced aggressive expansion plans in China, it has abruptly closed clubs in Thailand and Malaysia, leaving its close to 50,000 Singapore members worried if they too will be left in the lurch.
Last Monday, The Straits Times quoted the chain’s group chief executive, Mr Patrick Wee, on his plans to expand into China with 20 new clubs over the next three years, and a possible stock exchange listing.
By the end of the week, it was a very different story.
The group abruptly shut its two remaining True Fitness outlets in Bangkok on Friday and the following day, it shuttered all its True Fitness and True Spa centres in Malaysia.
The group has 47,000 members in Singapore, and some of them are beginning to wonder if its outlets here will be next.
The True Group was established in Singapore in 2004 and has 10 outlets here, including eight True Fitness outlets.
It also has centres in Taiwan and China.
A company spokesman maintained on Friday that nothing was amiss.
「The Singapore, Taiwan and China partnership is a totally different legal entity from Thailand.
“The terms of the partnership are specifically to grow the businesses in Singapore, China and Taiwan. As such, the closure in Thailand will not affect the Singapore outlets or the planned expansion (in China) as announced.
「In Thailand, we are a minority partner and the past years have proved challenging, and unfortunately the businesses are no longer financially viable due to evolving market conditions.」
Regarding the closure in Malaysia, True Fitness gave similar reasons on its Malaysia website, saying 「the businesses are no longer financially viable due to evolving market conditions」.
It said it was unable to refund its Malaysian customers in cash, adding that arrangements had been made with another fitness centre, Chi Fitness, for customers to continue their prepaid packages.
It said it was looking to make a similar arrangement for its spa customers with a 「reputable」 provider.
A True Group spokesman told The Sunday Times yesterday that it is business as usual in Singapore.
It could not respond to other queries by press time.
But some members here are uneasy, and worry that True Fitness would follow the footsteps of gym chain California Fitness, which closed last July, prompting some 600 complaints about prepaid membership fees and under-utilised gym sessions.
California Fitness closed all its outlets suddenly, a week after 12 of its gyms in Hong Kong shut due to debt.
Ms A. Lim, 42, an executive in the building industry and a former California Fitness member, said: 「I’m a bit worried that True Fitness gyms here would close too.
I may consider reducing the duration of future membership contracts, but I won’t stop having them as I don’t want to stop exercising.
Recruitment consultant Cynthia Teo, 28, said: 「I don’t want another California Fitness situation to happen, so I think reassurance from the (True Fitness) management should be given. I’ll probably ask them about it and find out what my membership rights are if it closes down.」